Privacy Policy

Who We Are:
Tampa Bay Concierge Psychology LLC is a Limited Liability Company registered in Florida. Tampa Bay Concierge Psychology LLC understands that your privacy is important to you and that you care about how your information is used and shared online. Our site only collects and uses information in ways that are consistent with your rights and our obligations under the law. Namely, data is processed:

  • When you give specific and express consent for us to do so.
  • When necessary for the performance of a contract, where you are a party to that contract (for example, if you book an appointment, we will need to collect contact information in order to send you the intake paperwork and a credit card to hold the space).
  • When necessary for compliance with a legal obligation.
  • When necessary in order to protect the vital interest of the data subject (you) or of another natural person.
  • When necessary for the purposes of the legitimate interests pursued by us, except where such interest is overridden by your interest or fundamental rights and freedoms.

This Policy applies to our use of any and all data collected by us in accordance with your use of our site. Please be sure to carefully read this Privacy Policy and ensure that you understand it. You are considered to have accepted our Privacy Policy and Disclaimers when you first use our site. If you do not agree to and accept our Privacy Policy and Disclaimers, you must stop using our site. By using our site, you certify that you are an adult, at least 18 years of age.

What Personal Data We Collect and Why We Collect It

Personal Information Collected on This Website
No personally identifiable information is collected on this website from persons who browse our website. The only personally identifiable information collected on this website is gathered in specified contact or intake forms, where fields are provided so that you can provide your name, email address, phone number, etc. We may also gather billing information such as billing address and payment information, including credit card numbers if completing intake paperwork. We collect this information so that we can respond to emails, answer questions, send reminder emails, provide intake forms, and book appointments.

Anonymous Information Collected on This Website
We record anonymous data. Most of the information that we collect from this website is anonymous information, such as the pages you visit. Other anonymous data we may collect might include the name of your internet service provider, the website that you used to link to our site, other interests you have, basic demographic information, the websites that you visit from our site, and your IP address. The data is used for statistical purposes only, and you, as the individual user, remain anonymous. We use this anonymous information to help improve the content of this site and to compile aggregate statistics about individuals using our site for internal market research purposes.

Cookies
Cookies are small text files placed on your computer or device by our site when you visit certain parts of our site. When you visit our website, we may assign your computer one or more cookies to facilitate access to our website, personalize your online experience, and record information about your visit. Through the use of a cookie, we also may automatically collect information about your online activity on our website, such as the web pages you visit, the links or advertisements you click on, and other actions you take while on our website. The cookies do not store any Personally Identifiable Information (PII) about you. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. If you choose to decline cookies, please note that some of the features and services of our website may not function properly. We also use cookies for purposes such as maintaining continuity during an online session, gathering data about the use of our site, monitoring online promotions, and anti-fraud and information security purposes.

We may allow third parties, advertising companies, and ad networks (“Advertisers”) to display advertisements on our website. Advertisers may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our website does not provide any PII to these Advertisers. However, they may collect information about where you, or others who are using your computer, saw and/or clicked on the advertisements they delivered. They may associate this information with your subsequent visits to the advertised websites and combine it with personal information they collect directly from you. The collection and use of that personal information is subject to the particular Advertiser’s privacy policy.

Embedded Content From Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction if you have an account and are logged in to that website.

Links to Other Sites
Our website does contain links to other websites. Our site does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. We encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy agreement applies only and solely to the information collected by our website. Through affiliate links, identifying information may be carried over to an outside site to show that you visited that site from our site to ensure proper commissions are issued.

Health Information & HIPAA
Please note that this Privacy Policy applies only to information collected through our website. Any personal health information you provide in connection with psychological services, whether through our secure client portal, intake forms, or during therapy, is protected under the Health Insurance Portability and Accountability Act (HIPAA). We maintain a separate Notice of Privacy Practices (NPP) as required by HIPAA, which describes how your health information may be used and disclosed, and how you can access your records. You may request a copy of our NPP at any time.

Who We Share Your Data With
We contract with third parties to supply products, services, and a good user experience on our behalf. These include payment processing, delivery of goods, search engine facilities, security and fraud prevention services, advertising, and marketing. For example, we use Google Analytics to help us understand how our visitors use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/
. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
. In some cases, these parties may require access to some or all of your data. When that is the case, we take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with the law.

How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Information collected using Google Analytics is retained for 26 months. Information submitted through forms, such as email or contact forms, is retained until the data subject chooses to unsubscribe or invokes their right under GDPR to be forgotten.

What Rights You Have Over Your Data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you have subscribed to our email list, you can unsubscribe at any time and request that all personal data obtained via our email marketing service be erased.

Rights of California Residents
If you reside in California, California Law (CCPA) gives you the right to ask if we sell or disclose your personal information to third parties. We do not sell your personal information to third parties for others’ direct marketing. We have never sold your personal information in the past. California law also gives you the right to opt out of such sales.

GDPR Clarification
While our services are primarily intended for U.S. residents, individuals located in the European Economic Area (EEA) may have rights under the General Data Protection Regulation (GDPR). Requests related to GDPR rights will be honored where applicable.

Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.

Children’s Privacy
Our website is not directed to children under the age of 18. We do not knowingly collect information from children. If we learn that we have inadvertently collected information from a child under 18, we will delete it immediately.

Data Breach Notification
In the event of a data breach affecting your personal information, we will notify you in accordance with applicable state and federal law.

How to Contact Us
Should you have any questions or concerns regarding our site or this privacy policy, you may contact us at drcrecraft@TBconciergepsychology.com

Changes to Our Privacy Policy
We may change this privacy policy as we deem necessary from time to time or as required by law. Any changes will be posted on our site, and you will be deemed to have accepted them on your first use of our site following alterations. You should check this page regularly to ensure you are keeping up to date.

Updated on September 8th, 2025

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